How to Order
Online
After you log in, click on the menu on your left
to choose categories of products you are searching for. Click on product images
for more detailed information and larger item pictures. The case size and cost
per unit information is displayed in the product description. Put the number of cases you wish to order in
the quantity box, you may review your order by clicking the "MY CART"
link on the top right of your page.
When you are finished making your product
selection, click on "MY CART" on the top right of the page, click
"Check Out", and follow the instructions. For example, you will be
prompted to specify what we should do if an item is out of stock. As a last
step, you will be taken
to the Secure Check Out form to enter your credit card information. All
information is encrypted and cannot be viewed by third parties.
Once you submit your order you will receive an
order number as well as an email confirmation for your records. Once we receive
your order, we will process it within 24 hours and ensure it is shipped to you
in a timely fashion. You will receive your order within several days to two
weeks.
Payment
Options
We accept VISA, Mastercard, or Pre-Payment. And
E Transfer (only Canada) No C.O.D's.
Prices
All prices are FOB our warehouse, Markham,
Ontario. Prices are wholesale and GST/HST is extra where applicable.
Quick
Order
if you already know the item codes of products
you wish to purchase, you can use the Quick Order option on our website by
quickly punching in item codes and number of cases for each. If you wish to
re-order a previous order, click on "Order History" on the top right
of our website once you have logged in, and re-order whichever previous order
you like.
Adding
to Orders
Due to risk of errors and delays, we do not add
to orders. However, we will gladly take a new order.
Website
Error
In the event a product is listed at an incorrect
price or with incorrect information, Eelam Gifts Gourmet Basket Supplies has
the right to refuse or cancel any orders placed for such products. If your credit
card has already been charged for the purchase and your order is cancelled,
Eelam Gifts Gourmet Basket Supplies shall immediately issue a credit to your
credit card in the amount of the charge.